Refund Policy
Refunds for Self-Study Materials

All sales of self-study materials digital products are final.  There are no refunds on these products.


Refunds on Webinars and Training Events

The National Center for Interpretation (NCI) reserves the right to cancel events. Full refunds will be provided for NCI-initiated cancellations.  

In general, there are no refunds on webinars and training events.  

NCI is not responsible for participants' technical issues that may limit their access to a webinar or training event.  There are no refund in the event that all or part of an event is missed due to technical issues.  Note that all paid registrants will receive access to a recording of the training regardless of attendance.

Registered participants who must withdraw from a live NCI training event may request a refund. All refund requests must be made prior to the start of the event if possible. Each refund request will be addressed on a case-by-case basis. To request a refund, please email us at nci@nationalcenterforinterpretation.com..  Please include the date and name of the event in question, the cost of the event, and the reason for your request.  NCI will accommodate you to the best of our ability.  Accommodations may include registration in another upcoming event.  

In the event of a refund initiated by the participant, the refunded amount will  be 95% of the payment to be refunded, to cover processing fees.

In the event of a refund initiated by NCI (for example, if an event needs to be cancelled), the refunded amount will be 100% of the payment to be refunded.

Refunds on the Court Interpreter Training Institute

The application fee and deposit for the Court Interpreter Training Institute (CITI) are nonrefundable, except in the event of cancellation by NCI.  In general, any payments towards the remaining balance may be refunded (up to 95%) if the request is made at least two weeks prior to the first day of the CITI.  Requests made less than two weeks prior to the first day of the CITI are nonrefundable. Payments made or scheduled as part of the payment plan after the first day are nonrefundable.


Contact Details

Please contact us if you have any questions or concerns. 
520-900-0221